Returns and Refund

(Exchange Only – No Refund Policy)

At NO.ONE (“we”, “us”, “our”, “the Brand”), we are committed to delivering quality products. However, we maintain a strict no-refund policy. We only provide exchanges under the conditions mentioned below.

By placing an order on noone.co.in, you agree to this policy.

Order Cancellation (Physical Products)

  • Orders can be cancelled only before the item is shipped.

  • Once an order has been shipped, it cannot be cancelled.

  • To request cancellation before shipment, contact us immediately at support@noone.co.in.

No-Refund Policy

We do not provide refunds for any products purchased from our website.

However, exceptions may be considered only in the following cases:

  • Product not received

  • Product lost in transit

  • Wrong product delivered

  • Product damaged during shipping

Any refund approval remains solely at our discretion.

Refund Process (If Approved in Exceptional Cases)

If a refund is approved:

  • The amount will be credited back to the original payment method

  • Processing time: 7–14 business days

Return Policy (Exchange Only)

Eligibility for Exchange

Exchanges are accepted only if:

  • The product is defective, damaged, or incorrect

  • The request is initiated within 24 hours of receiving the product

  • The product is unused, unworn, and in original condition

  • Original packaging, tags, and invoice are included

Requests made after 24 hours of delivery will not be accepted.

Exchange Process

  • Once your request is reviewed and approved, the replacement process will be initiated within 2–3 business days

  • Replacement delivery timeline: 4–7 business days

Important Notes

  • Delivery timelines may be affected by transport delays, adverse weather, regional disruptions, or other unforeseen circumstances.

  • We are not responsible for delays caused by external logistics providers.

  • Exchanges are subject to product availability.

We aim to make the exchange process smooth and efficient while maintaining fair usage standards.

For assistance, contact: support@noone.co.in