FAQ's

1. How do I place an order?

You can browse products/services on our website, add your selection to the cart, and proceed to checkout. Follow the on-screen steps to complete your order.

2. What payment methods are accepted?

We support multiple payment options such as UPI, credit/debit cards, net banking, and other secure online payment methods.

3. Can I modify or cancel my order after placing it?

Orders cannot be modified or canceled once they are confirmed. Please review your order carefully before completing the purchase.

4. How long will delivery take and how can I track my order?

Delivery timelines vary based on your location. Once your order is shipped, you will receive a tracking link via SMS or email to monitor its status.

5. What is your return or exchange policy?

We offer exchanges based on eligibility criteria. In most cases, refunds are not provided, but store credit or replacements may be issued.

6. How do new drops work?

We release new products in limited quantities at specific times. Once a drop is live, items are available until sold out, and restocks may not always happen. To stay updated on upcoming drops, follow us on Instagram:@no.one

7. How do I choose the right size or product?

You can refer to our size guide and product descriptions available on each product page. If you’re unsure, feel free to contact support for assistance.